The prototype of a CRM system — the Rolodex — was patented in 1956 in New York. It was a “rolling” portmanteau of “index” cards with valuable client data. The digital revolution of the 1980s introduced new marketing automation tools: email marketing, ad campaigns, etc. Today, financial CRM software helps build tailored communications, develop business…
Money transfer, payments, savings, investments, and other financial services and operations are business processes where fintech is a widely recognized product. You can not underestimate professional fintech consultancy if your company wants to follow the latest emerging technologies and trends and deliver quick, effective, and safe financial services and products to your customers. In our…
Today’s banks are more than just deposits and loans. Banks provide a broad spectrum of products and services and create a customer-focused and services-oriented payment ecosystem. According to Statista, the market cap of the global banking sector reached $8.5 trillion in the third quarter of 2021. A core banking system is a base of advanced…
What were you doing on July 27th, 2017? While many of us were enjoying a quiet summer Thursday, a supernatural event happened in South Korea— the launch of the Kakao Bank mobile app. On its first day, the banking app was downloaded 652.000 times and the bank registered 300.000 new accounts. In August 2021, Kakao…
According to the latest forecast, the global online stock market is expected to grow up to 12 billion US dollars in 2028, so the demand for e-trading software will also significantly increase. But what does it take to create an online trading platform? Since the trading industry involves certain risks, innovative data analytics and automation…
According to Innovate Finance, global investments into the fintech industry reached $102 billion in 2021. Experts expect the fintech market value to grow to $310 billion by 2022. It is explained by the recent rapid development of the financial sector. In order to remain competitive, banks and financial institutions must meet the demands of consumers…
Today, banks and credit unions seek to follow market requirements and customer expectations. That’s why they are actively implementing new technology solutions and digitizing their products and services, making them accessible to all categories of clients. Users appreciate the efficiency and mobility provided by technological features; however, 72% of people need a personalized customer experience….
Have you ever used a chatbot in a mobile banking app to get financial advice? Was it valuable? If so, it means your bank effectively employs AI-powered tools to provide an excellent customer experience. And since process automation reduces fivefold compliance costs, very soon, we’re likely to see even more use cases of artificial intelligence…
Is blockchain only about bitcoin and other cryptocurrencies? Certainly, not. Blockchain guarantees the security and authenticity of data records. Today about 90% of banks in Europe and America research this decentralized technological system. Moreover, blockchain fuels insurance, healthcare, government, cybersecurity, and hundreds of other industries. Among the loudest names in the sphere are the businesses…
Time goes fast, and millennials are becoming the most promising audience for banks and financial institutions. According to Goldman Sachs, millennials will inherit a more significant amount of personal wealth than any previous generation. And one of the reasons for that will be the advanced approach to managing finances, not least due to banking software….
Today, people don’t view machine learning and artificial intelligence as odd and frightening anymore. So, if you’ve ever employed Siri, Tesla Autopilot, or just a chatbot in your banking app, it means AI-powered solutions have already entered your life. And while neural networks and robots keep conquering the modern world, it’s essential to follow the…
The New York Stock Exchange, one of the leading stock exchanges in the world, reached an exciting equity market capitalization of over $28.4 trillion in September 2021. And the three followers in the race to success — the NASDAQ, the Shanghai Stock Exchange, and the Euronext — are very close to the champion position. So,…
How to make a mobile wallet app? If you have never asked this question before, it’s time to think about it if you want to succeed in the industry and stay ahead of the competition. The global mobile wallet market is expected to reach $46 billion by 2028, according to Research Dive. E-commerce and retailers,…
The mobile application market has significantly grown recently. Sensor Tower revealed that consumers had already spent $41.5 billion on iOS apps in H1 2021 (up 22% compared to the same period last year). It’s a great time for every app development company to take advantage of the situation and meet customer demand. However, developing an app is…
Ever wondered who are challengers and incumbent banks? If you want to identify them, just check how they engage with the clients and what digital tools they employ. The latter are physical branches that reluctantly embed innovative solutions into their business model and fail to provide a seamless customer experience. The challengers, on the other…