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Banking Chatbot: Customer Service of the Future

Sep 8, 2016
blog

With the increasing need for individualized, context-rich Customer Care Banks are increasingly investing into service automation. That’s why Chatbot is a revolution in banking. Bots help serve Clients faster, at lower costs, wherever they are and whenever they wish.  What is a chatbot? Co-called ‘chatbots’ are computer systems that simulate human conversations. They represent a…

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Unbiased insight into Customer Loyalty criticals. Based on opinion poll of our clients and SMM followers

Mar 3, 2016
Customer loyalty poll

We at Qulix believe that well-built customer loyalty policy is the clue to reliable long-term client engagement. Creating customer loyalty cannot be regarded as a one-time effort, but continuous endeavour. For that purpose, a company needs to define clues that make the backbone of the policy.

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