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Jan 6, 2022 7 min

Digital Sales in Banking: Necessity or Opportunity?

Ever wondered who are challengers and incumbent banks? If you want to identify them, just check how they engage with the clients and what digital tools they employ. The latter are physical branches that reluctantly embed innovative solutions into their business model and fail to provide a seamless customer experience. The challengers, on the other…

Jan 6, 2022 9 min

Bulletproof Programming Outsourcing: The Ultimate Guide 2022

Back in 1989, managers of Eastman Kodak Co. made a pivotal decision to cut down their internal IT expenses. They signed a contract with IBM Corp. and delegated it to create a new data center. Since that remarkable date, programming outsourcing has become a norm in practically every sphere of business. Moreover, the new reality…

Jan 4, 2022 9 min

How Much Does CRM Software Development Cost in 2022?

As any business expands, eventually there occurs the need for tools that would help to efficiently manage the growing number of customers and to provide a more personalized experience to them. Customer relationship management (CRM) software is exactly such a tool. As each business is unique in nature, ready-made SaaS solutions provided by the industry…

sales and customer service
Jan 1, 2022 9 min

3 Types of CRM Software Systems to Use in 2022

There is no business without customers, which is why it is essential to build a relationship with them and consistently maintain that relationship by creating an ever-improving experience. Moreover, with the changes brought into the world during 2021, it is now especially critical to give your customers a personalized touch to retain them. This, in…

Oct 5, 2021 7 min

Application Support Models: Our Building Guide

Why is¬†Starbucks so popular? What has turned a small coffee retailer into a world-known brand? Was it because of the innovative La Marzocco Linea Machine or extra-quality Arabica beans grown at higher altitudes? Those factors were important, but the core idea of the brand was the special care and support of their customers. What do…