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Digital Transformation: Chances and challenges for banking

Feb 23, 2017
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According to statistics, in 2017 billion people will manage their financial transactions using mobile banking. Banks, on their part, have to keep on adapting their customer experience strategies to mobile devices. Many banks, however, are not yet ready to do it. But what does the digitalization exactly mean for banks and their customers? Wearables are…

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Artificial Intelligence in banking. Giant Brain behind the scenes

Nov 10, 2016
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By 2020, AI is expected to become a core component of the fund design process, particularly around trading authorizations and hand-offs with investors. Due to expanding digitalization the risk of fraud and hacking it will continue to grow. AI already plays an important role in investment activity and high-speed trading with algorithmic triggers. Besides, it…

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Banking Chatbot: Customer Service of the Future

Sep 8, 2016
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With the increasing need for individualized, context-rich Customer Care Banks are increasingly investing into service automation. That’s why Chatbot is a revolution in banking. Bots help serve Clients faster, at lower costs, wherever they are and whenever they wish.  What is a chatbot? Co-called ‘chatbots’ are computer systems that simulate human conversations. They represent a…

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Infographics banking chatbot

Sep 6, 2016
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IoT in Banking: Invest today to be ahead tomorrow

Sep 1, 2016
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Internet of Things is traditionally associated with wearable devices, connected cars, and smart homes. But IoT also transforms such a traditional and slow for innovation industry as Banking. Consumers are demanding faster, frictionless service from anywhere and from any devices. That’s why financial institutions invest into R&D today to be competitive tomorrow. IDC predicts retail…

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