Privacy Policy

Processing of personal data and its disclosure to external stakeholders

Qulix Systems CJSC (TIN190841612) domiciled at Melnikayte st. 4-2, 607A, Republic of Belarus, 220004 Minsk, (hereinafter – the Company, us) handles your personal data by means of onsite servers and external services located in various countries throughout the world. You give us your permission to process your personal data using a server located outside the place of your living, including non-EU members and countries that have not been granted a European Commission adequacy decision. Data protection legislation applied by these states may differ from the regulations applicable in your country and can be less protective in some cases. Nevertheless, the Company has taken appropriate safeguards to keep your personal data protected in compliance with this Privacy Policy. In particular, your personal data will be stored on secure servers that only our authorized staff has access to. To prevent access by any unauthorized persons, your personal data will be encrypted.

The Company has a right to share your personal data with the following external stakeholders:

  •  its group companies, professional counselors, external service providers, and partners rendering data processing services to Qulix Systems (e.g., to support the sales operations). The list of our group companies is available here
  • any competent regulatory bodies, law enforcement agencies, courts, government authorities, or other third parties when the Company has reason to believe it is necessary to release your personal data:
    • as a matter of relevant laws or regulations,
    • to fulfill, establish, or protect its legal rights, or
    • to protect your and other persons’ interests.

Qulix Systems does not disclose your personal data (including emails) to any third parties for marketing purposes.

What personal data we collect

We gather the following types of your personal data:

  • Information you agree to provide to us: full name, email address, phone number, or other information you want to share with us;
  • Information we collect automatically: type of the device you use, IP address, operating system, the browser used, location, your usage data, date/time stamp. This also includes information stored by cookies or tools that we or our partners use.

Personal data processing and use

The Company handles personal information pursuant to the European Union General Data Protection Regulation (EU GDPR).

We may process your personal information only if we have obtained your free and express consent to that, with data processing done solely for the purposes related to the use of the content available via the websites. Your consent to the processing of your personal information is the basis of the lawful handling of your personal data. Exceptions that don't require your consent may be strictly necessary cookies and information provided by you to enter into a business contract with us at your request. But in any other cases, you shall be asked for approval to obtain and process your data when completing the relevant form on the websites. Otherwise, we are forced to delete your data without answering.

We resort to your personal data for the following purposes:

  • Analytics, research, and improvements: we use personal data to conduct analysis and research to provide a better user experience and functionality of our website. We also use analytics to improve the quality of our content; 
  • Marketing activities: we may use your data for marketing purposes such as newsletters, advertising, surveys, offers, marketing communications or other services that we think may be of interest to you;  
  • Other communication: we may need to contact you by email, phone, or other forms of communication depending on what data you shared with us to give you related replies or additional service.

We store all collected data electronically, take all the necessary measures, and follow relevant procedures to avert unauthorized access, keep data security at an adequate level, and use the information received online appropriately.

The Company may take all the measures to safeguard you against unauthorized disclosure, but we cannot give you an assurance that some part of the obtained data shall never be disclosed in a way that is unacceptable under this document. Incidences of such disclosure may be a result of misrepresentation when websites with such data are accessed for the purpose of removing errors. Our liability shall be limited, as the law permits it, to any harm caused to users or third parties related to accidental data disclosure.

Handling of personal data by other users or third parties

The websites include interactive content and links to external websites where other users or third parties may obtain access to your personal information. This document does not cover personal data that you hand over to other users or third parties. You are advised to get familiarized with the personal data protection guidelines and the protection policy exercised by other users and third parties. The Company has no control over the information you submit when using the interactive content, links, or external websites, or in other situations when you provide your personal data to other users or third parties. Hence, we shall not bear the responsibility for any harm born by you, other users, and third parties, which may result from the fact that your personal data was communicated in relation to the use of the websites.

Changes to personal data

You are entitled by law to apply for any change to your personal information such as its modification or deletion at any time. Your data shall be modified or deleted provided you sent the corresponding notice to the contact identified on the websites.

Retention time

To define the appropriate personal data retention period, the Company takes into account:

  • the personal data amount, nature, and sensitivity;
  • the potential risk of harm caused by unauthorized use or disclosure of your personal data;
  • the purposes for which the Company handles your personal data and whether it can reach those purposes via other means, and the existing legislation.

If you withdraw your consent to personal data processing, the retention period is over.

Your rights

You have the right to:

  1. access to personal data. It means that you may obtain confirmation from the Company as to whether or not personal data concerning you are being processed;
  2. rectification of your personal data. It means that you have the right to ask the controller to make changes and corrections or complete inaccurate or incomplete personal data concerning you.

  3. erasure of personal data (‘right to be forgotten’). If you withdraw your consent on which the processing is based or in other cases under the legislation, you have the right to the erasure of your personal data.

  4. restriction of processing concerning your personal data. It means that if
    • you contest the accuracy of your personal data, or
    • you suggest that the processing is unlawful, or
    • you have objected to processing pursuant to point 5 of the present paragraph
    • so you have the right to obtain from the Company restriction of processing your personal data.
  5. object to processing. It means that you have the right to object to the processing of your personal data at any time. The Company shall no longer process your personal data unless it demonstrates legitimate grounds for the processing which override your interests, rights, and freedoms or legitimate grounds for the establishment, exercise, or defense of legal claims.
  6. data portability. It means that you have the right to receive your personal data provided by you to the Company in a structured, commonly used, and machine-readable format. Then you may transmit those data to another controller.
  7. withdraw consent at any time. As your personal data are processed under your consent, you have a right to recall ( withdraw) your consent.

To exercise these rights, please contact us.

You have the right to unsubscribe from any email messages sent by Qulix Systems. To do that, click the unsubscribe link that you may find in the footer of an email.

If you want to file a complaint regarding the way we manage your personal data, please contact us. We will process your complaint and cooperate with you to resolve the issue.

If you still feel that your personal data has not been handled as required by law, you may lodge a complaint with an authority of the EU country of your habitual residence. Contact details of this authority are available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.