Today the insurance industry faces a daunting and contradictory situation - companies have to reduce costs, increase service quality and at the same time meet stakeholder's expectations.
"New digital technologies are irrevocably changing the way consumers engage and interact with insurers. Traditional operating structures are being disrupted, driving insurance executives to reassess their business model. It is time for insurers to re-evaluate their future direction and make the digital agenda a high priority".
Only 1% of insurance companies are currently using customer loyalty programs. Whereas the integration of a customer loyalty program can increase overall customer satisfaction, stimulate existing clients to purchase more insurance products and optimise marketing expenses.
67% of drivers are willing to install a sensor into their car to get a discount on their insurance. This would allow flexible pricing for a car insurance, improve driving, decrease breakdown rates and trigger immediate help in emergency situations.
A front-end omni-channel insurance platform for building efficient digital interaction with B2C and B2B customers
Head of Information Technologies Department INTOUCH INSURANCE
“Qulix project team has done a great a job and proved its high professional status. Engineers did their best to meet our needs and find solutions to the urgent issues. Above all that, the quality of their work always remained at the highest level.”