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What were you doing on July 27th, 2017? While many of us were enjoying a quiet summer Thursday, a supernatural event happened in South Korea— the launch of the Kakao Bank mobile app. On its first day, the banking app was downloaded 652.000 times and the bank registered 300.000 new accounts. In August 2021, Kakao…
According to the latest forecast, the global online stock market is expected to grow up to 12 billion US dollars in 2028, so the demand for e-trading software will also significantly increase. But what does it take to create an online trading platform? Since the trading industry involves certain risks, innovative data analytics and automation…
According to Innovate Finance, global investments into the fintech industry reached $102 billion in 2021. Experts expect the fintech market value to grow to $310 billion by 2022. It is explained by the recent rapid development of the financial sector. In order to remain competitive, banks and financial institutions must meet the demands of consumers…
Today, banks and credit unions seek to follow market requirements and customer expectations. That’s why they are actively implementing new technology solutions and digitizing their products and services, making them accessible to all categories of clients. Users appreciate the efficiency and mobility provided by technological features; however, 72% of people need a personalized customer experience….
Have you ever used a chatbot in a mobile banking app to get financial advice? Was it valuable? If so, it means your bank effectively employs AI-powered tools to provide an excellent customer experience. And since process automation reduces fivefold compliance costs, very soon, we’re likely to see even more use cases of artificial intelligence…