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Wearables in a form of smart glasses are becoming a big deal. They represent a miniature computer that is able to integrate augmented reality with your own. The innovative hands-free tech allows consumers to send email and text messages, take pictures or video. But they can much more. Most of them also enable online banking transactions…
Every day major financial institutions are under a cyber attack thus, cyber security issues retain leading positions on the annual bank agendas. For financial institutions and banks, in particular, a breach of security can result in a monetary loss, a fall in consumer confidence and damage to the brand. And that`s a strong reason to…
In the last two or three years, there has been a considerable change in the world of financial services caused by the rapid development of mobile technologies and “smartphonization”. Nowadays, a lot of fintech startups are ready to compete with traditional banking methods. According to McKinsey, there are more than 2000 fintech startups in the world today, in comparison with about 800 startups of 2015. Obviously, they’ve become a force that banks cannot ignore anymore.
For the past several years the term ‘Customer loyalty’ has become a real trend almost in all spheres where business interacts with a customer: banking, retail, telecommunications, insurance, etc. Every business understands that the more new customers attracted and old ones retained the higher is the ARPU.