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A constantly growing competition and the need to keep pace with technological trends force banks to have an open mind regarding digital innovations. The banking industry has always tended to be conservative. Banks are usually very careful with any kinds of experimentations. At the same time, they can’t ignore them completely. The Blockchain revolution written…
According to statistics, in 2017 billion people will manage their financial transactions using mobile banking. Banks, on their part, have to keep on adapting their customer experience strategies to mobile devices. Many banks, however, are not yet ready to do it. But what does the digitalization exactly mean for banks and their customers? written by:…
By 2020, AI is expected to become a core component of the fund design process, particularly around trading authorizations and hand-offs with investors. Due to expanding digitalization the risk of fraud and hacking it will continue to grow. written by: Alexander Arabey By 2020, AI is expected to become a core component of the fund…
With the increasing need for individualized, context-rich Customer Care Banks are increasingly investing into service automation. written by: Alexander Arabey Director of Business Development, Partner With the increasing need for individualized, context-rich Customer Care Banks are increasingly investing into service automation. That’s why Chatbot is a revolution in banking. Bots help serve Clients faster, at…
Internet of Things is traditionally associated with wearable devices, connected cars, and smart homes. But IoT also transforms such a traditional and slow for innovation industry as Banking. Consumers are demanding faster, frictionless service from anywhere and from any devices. That’s why financial institutions invest into R&D today to be competitive tomorrow. written by: Anton…