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The spread of smartphones and messaging apps is ubiquitous nowadays. Especially for digital natives, it is common to communicate via instant messengers. In fact, customers today expect to have a dialogue-based communication with their financial service providers. Some banks in Europe and the USA have already implemented the technology of chatbot banking for selected target markets….

Finances management is an integral part of a successful business. When a company has a lacking financial management, it significantly increases the risk of failure. A Business Financial Management system is a software used by business banking clients to create, store, and report various types of financial transactions with a goal of increasing profits and ensuring…

Beacons have already been known for a few years. However, they came to the attention of a larger audience as iBeacons marketed by Apple. The technology has a potential to become a standard in the coming future. For instance, it is already widely used at POS. According to Statista, the projected value of in-store retail sales…

Open API is shaking up the conservative banking sector. In the past, it was sufficient for banks to be present just with their branches and a homepage on the Internet. Meanwhile, the world has changed. Open API enables even small providers (e.g., numerous FinTech-Startups) to offer their products and services on the Internet and integrate…

Chatbots are currently ‘everybody’s darlings’ in the field of digital interaction. Interestingly, the precursor to all chatbots was created more than 50 years ago by Joseph Weizenbaum, a German-American computer scientist. ELIZA, an early natural language processing computer program, was developed to show the superficiality of communication between man and machine. Since that time there…