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Creating a more responsive and sensitive customer experience — that is exactly what the present-day digital banking industry is striving for. Obsessed with the idea of delivering new digital services at an unprecedented speed and scale, many banks were quick to say good-bye to the ‘monolithic’ IT environments, and say hello to the brand-new microservice…

Factoring financing relieves small and medium enterprises from the financial pressure by offering a chance to delay payments. It appeared long before venture capital, credits and equity investments, later lost its popularity for some time and then resurrected by shifting to online.

Not so long ago statistics showed low adoption levels on Personal Finance Management (PFM) systems. Indeed, the 10-12% adoption rate can hardly be a strong motivation for banks to invest in PFM development. But the financial industry is changing, shaped by customers, who are looking for some financial coaching instead of financial education. 

While banking product portfolios tend to become similar, banks must select between 2 most popular strategies (or combine them): to compete in pricing or to focus on customer experience improvement.  If you prefer the first strategy, you may skip this article. Here we are going to accentuate engaging and personalized customer experience (CX) in the…

There are a lot of articles out there about Digital Banking trends, but few of these trends become must-haves for digital banking and fintech projects. So, in this text, we are going to provide insights into the most promising changes in banking software development.