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Apr 26, 2016 6 min

Changes In Microsoft. 7 Growing Trends To Watch

The internet is packed with articles about Microsoft development strategies and their influence on the IT industry. While everyone is jabbering about their trends, hits and flops, I would like to draw your attention to some hidden aspects of the latest changes in Microsoft, and their underestimated potential.

Apr 19, 2016 3 min

7 security threats every bank CISO should know

Every day major financial institutions are under a cyber attack thus, cyber security issues retain leading positions on the annual bank agendas. For financial institutions and banks, in particular, a breach of security can result in a monetary loss, a fall in consumer confidence and damage to the brand. And that`s a strong reason to…

Apr 14, 2016 < 1 min

How to create a compelling mobile bank application: strategy guide

Developing a mobile bank application is not an easy endeavour. Every step needs to be carefully thought over and discussed with the team of developers and business analysts. Having noticed that most of the nascent companies rely on the idea only, we created a strategy guide that helps to move forward.

Apr 12, 2016 3 min

IT and banking. Considering the latest trends

In the last two or three years, there has been a considerable change in the world of financial services caused by the rapid development of mobile technologies and “smartphonization”. Nowadays, a lot of fintech startups are ready to compete with traditional banking methods. According to McKinsey, there are more than 2000 fintech startups in the world today, in comparison with about 800 startups of 2015. Obviously, they’ve become a force that banks cannot ignore anymore.

Mar 29, 2016 < 1 min

Smart Home Infographics

How often do you leave home and all of a sudden remember that you`ve forgotten something important? The coffee maker is still on, or maybe the garage door wasn`t closed. It`s no time to come back home and check. Smart homes are about to break the doubts.

Mar 16, 2016 4 min

Hybrid apps for retailers

Mobile searches and purchases are one the rise and don’t seem to stop. According to IBM Retail purchases by mobile have increased by 34 percent last year. It seems only natural to build a mobile application to always be in customer’s pocket. Being mobile helps retailers keep margins higher, reach more customers and increase loyalty.

Feb 29, 2016 4 min

Omni-channel approach to e-commerce and retail

We are now facing exciting changes in retail business. People are increasingly using their mobile devices for product research. Users demand better and more personalized experiences regardless of the media they use.

Feb 25, 2016 2 min

Implementing mobile contactless payments: guide to overcoming pitfalls

The introduction of mobile and contactless payments has become a real technological boost in Fintech industry. Having tried this technology once, consumers and retailers will never abandon it. Obviously, the technology is mutually beneficial and convenient. Despite the evident opportunities there are some issues that need to be taken into account.

Feb 11, 2016 4 min

Mobile test automation basics. Uncovered

Test automation has become a trend in software development & testing industry. The approach has lots of adherents as well as opponents. Still, when a testing range cannot be covered manually, test automation is an excellent way to meet the challenge.

Jan 28, 2016 3 min

How to Gain Customer Loyalty in Retail Banking: Customer Experience 2.0

For the past several years the term ‘Customer loyalty’ has become a real trend almost in all spheres where business interacts with a customer: banking, retail, telecommunications, insurance, etc. Every business understands that the more new customers attracted and old ones retained the higher is the ARPU.

Jan 21, 2016 3 min

Flash or not flash? That is the question

When social networks are inevitable in our day-to-day life, it is a constant intention to create more. And every subsequent should be more sophisticated, smarter, innovative, full of interactive things like chats, video streaming calls, etc.

Jan 11, 2016 4 min

The essence of DevOps: what, who and how

There is a lot of fussing around DevOps today. Experts call it a buzz word; specialists explain the term and describe the implementation tactics, while decision makers have long conversations about DevOps business benefit. So, what is it all about? Does anyone have a definitive answer? Well, no. Still, I`ll try to clarify some things.

Dec 23, 2015 3 min

How to increase customer loyalty

Most Telecom operators are at a standstill. They lose existing customers and can hardly attract new ones. The market is overcrowded with telco operators and customers choose those who either provide the lowest pricing and/or good services. Most of the telcos can’t go below the minimum price thus the only way out is to improve the customer service.

Dec 16, 2015 3 min

Telecom trends

Today Telecom operators stake on building positive customer experience. Moreover, they put enormous efforts to monetize it. Still, on the road to optimization Telcos have to find solutions to the most burning challenges

Dec 10, 2015 3 min

Customer experience management as an ultimate clue to success

We have to admit that Telecom operators are at a standstill. They lose customers, while the core voice and messaging services are no longer profitable. Hence, Telcos are heading to creating positive customer experience. However, shift to customer experience improvement is not an easy step. On the road to optimization Telcos face some burning challenges.