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Blog

How to create a compelling mobile bank application: strategy guide

Apr 14, 2016 watch < 1 min

Developing a mobile bank application is not an easy endeavour. Every step needs to be carefully thought over and discussed with the team of developers and business analysts. Having noticed that most of the nascent companies rely on the idea only, we created a strategy guide that helps to move forward.

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IT and banking. Considering the latest trends

Apr 12, 2016 watch 3 min

In the last two or three years, there has been a considerable change in the world of financial services caused by the rapid development of mobile technologies and “smartphonization”. Nowadays, a lot of fintech startups are ready to compete with traditional banking methods. According to McKinsey, there are more than 2000 fintech startups in the world today, in comparison with about 800 startups of 2015. Obviously, they’ve become a force that banks cannot ignore anymore.

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Smart Home Infographics

Mar 29, 2016 watch < 1 min

How often do you leave home and all of a sudden remember that you`ve forgotten something important? The coffee maker is still on, or maybe the garage door wasn`t closed. It`s no time to come back home and check. Smart homes are about to break the doubts.

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Hybrid apps for retailers

Mar 16, 2016 watch 2 min

Mobile searches and purchases are one the rise and don’t seem to stop. According to IBM Retail purchases by mobile have increased by 34 percent last year. It seems only natural to build a mobile application to always be in customer’s pocket. Being mobile helps retailers keep margins higher, reach more customers and increase loyalty.

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Unbiased insight into Customer Loyalty criticals. Based on opinion poll of our clients and SMM followers

Mar 3, 2016 watch < 1 min

We at Qulix believe that well-built customer loyalty policy is the clue to reliable long-term client engagement. Creating customer loyalty cannot be regarded as a one-time effort, but continuous endeavour. For that purpose, a company needs to define clues that make the backbone of the policy.

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Omni-channel approach to e-commerce and retail

Feb 29, 2016 watch 3 min

We are now facing exciting changes in retail business. People are increasingly using their mobile devices for product research. Users demand better and more personalized experiences regardless of the media they use.

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Implementing mobile contactless payments: guide to overcoming pitfalls

Feb 25, 2016 watch 2 min

The introduction of mobile and contactless payments has become a real technological boost in Fintech industry. Having tried this technology once, consumers and retailers will never abandon it. Obviously, the technology is mutually beneficial and convenient. Despite the evident opportunities there are some issues that need to be taken into account.

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Mobile test automation basics. Uncovered

Feb 11, 2016 watch 4 min

Test automation has become a trend in software development & testing industry. The approach has lots of adherents as well as opponents. Still, when a testing range cannot be covered manually, test automation is an excellent way to meet the challenge.

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How to Gain Customer Loyalty in Retail Banking: Customer Experience 2.0

Jan 28, 2016 watch 3 min

For the past several years the term ‘Customer loyalty’ has become a real trend almost in all spheres where business interacts with a customer: banking, retail, telecommunications, insurance, etc. Every business understands that the more new customers attracted and old ones retained the higher is the ARPU.

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Flash or not flash? That is the question

Jan 21, 2016 watch 3 min

When social networks are inevitable in our day-to-day life, it is a constant intention to create more. And every subsequent should be more sophisticated, smarter, innovative, full of interactive things like chats, video streaming calls, etc.

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The essence of DevOps: what, who and how

Jan 11, 2016 watch 4 min

There is a lot of fussing around DevOps today. Experts call it a buzz word; specialists explain the term and describe the implementation tactics, while decision makers have long conversations about DevOps business benefit. So, what is it all about? Does anyone have a definitive answer? Well, no. Still, I`ll try to clarify some things.

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How to increase customer loyalty

Dec 23, 2015 watch 3 min

Most Telecom operators are at a standstill. They lose existing customers and can hardly attract new ones. The market is overcrowded with telco operators and customers choose those who either provide the lowest pricing and/or good services. Most of the telcos can’t go below the minimum price thus the only way out is to improve the customer service.

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Telecom trends

Dec 16, 2015 watch 3 min

Today Telecom operators stake on building positive customer experience. Moreover, they put enormous efforts to monetize it. Still, on the road to optimization Telcos have to find solutions to the most burning challenges

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Customer experience management as an ultimate clue to success

Dec 10, 2015 watch 3 min

We have to admit that Telecom operators are at a standstill. They lose customers, while the core voice and messaging services are no longer profitable. Hence, Telcos are heading to creating positive customer experience. However, shift to customer experience improvement is not an easy step. On the road to optimization Telcos face some burning challenges.

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