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According to Innovate Finance, global investments into the fintech industry reached $102 billion in 2021. Experts expect the fintech market value to grow to $310 billion by 2022. It is explained by the recent rapid development of the financial sector. In order to remain competitive, banks and financial institutions must meet the demands of consumers…
Today, banks and credit unions seek to follow market requirements and customer expectations. That’s why they are actively implementing new technology solutions and digitizing their products and services, making them accessible to all categories of clients. Users appreciate the efficiency and mobility provided by technological features; however, 72% of people need a personalized customer experience….
Have you ever used a chatbot in a mobile banking app to get financial advice? Was it valuable? If so, it means your bank effectively employs AI-powered tools to provide an excellent customer experience. And since process automation reduces fivefold compliance costs, very soon, we’re likely to see even more use cases of artificial intelligence…
Is blockchain only about bitcoin and other cryptocurrencies? Certainly, not. Blockchain guarantees the security and authenticity of data records. Today about 90% of banks in Europe and America research this decentralized technological system. Moreover, blockchain fuels insurance, healthcare, government, cybersecurity, and hundreds of other industries. Among the loudest names in the sphere are the businesses…
Time goes fast, and millennials are becoming the most promising audience for banks and financial institutions. According to Goldman Sachs, millennials will inherit a more significant amount of personal wealth than any previous generation. And one of the reasons for that will be the advanced approach to managing finances, not least due to banking software….