MobiFly Auto is a Client Communication Software System which enables car dealers to significantly improve the efficiency of their communication with both existing and prospective customers. Leading to potential increased sales, improved marketing effectiveness and significant reductions in advertising and marketing costs.
Experience of our clients shows that installation and integration of this software solution may increase total sales volume up to 10% along with Customer Satisfaction Index increase up to 25%.
MobiFly Auto consists of several functional modules that perform the basic functionality of the system:
You can present your customers and pros¬pects with targeted, vivid, easy-to-use catalogues where you can offer new and used cars, parts and accessories. Also you can easily draw the customer’s attention to special of¬fers and events by publishing this information in the customer’s personal area. You can create different discount programs and bonuses and adjust them individually to each customer.
You can group your customers by many different parameters and then target your marketing and sales at these specific groups. There is also an ability to poll customers and get their feedback on any subject. You can hold prize draws and competitions and analyze the results to obtain valuable marketing information. You can also give the customer an option to let you know they’re thinking about changing their car and respond with a specific promotion.
By entering the personal area the customer can view and modify personal information about their current vehicle, keep track of current status of their requests, discounts, etc. and view their service history.
You can remind your customers about an upcoming service. You can also publish news items or post messages of any kind and keep in touch with you customers by regular e-mail notifications/newsletters.
Your customers will be able to send formal requests (such as request for quotation, request for car service, etc) and get a very quick response. They could also contact their mechanic to receive professional consultancy and have their queries solved by trained, competent people within a very narrow time frame.
