Business Expertise

At Qulix we understand that maintenance of business knowledge is a crucial point in our success. Since almost each new project includes business analysis stage, having an in-house expert in the correspondent domain makes a very efficient approach.

Qulix Group provides consulting services in the following domains:

• CRM (Customer Relationship Management) – building efficient client communication process, support of CRM process with leading software products from Oracle, SAP and Microsoft;
• Loyalty Programs – how to make your clients loyal to your brand, how to adjust program parameters so that to get maximum efficiency;
• Content Delivery to Mobile Devices – how to make an efficient catalogues distribution, how to send offers to your recipients, etc.;
• Self Care / Self Service portals – how to increase the efficiency of your support centre, decrease incoming requests processing time and raise customer satisfaction.

Additionally, our engineers and analysts possess certain knowledge in the following areas:

• Insurance (property, life, cars, etc,);
• Trading & Retailing (operations in supermarkets, boutiques);
• Financial & Banking (bank statements, reconciliation, hedge funds optimization, etc.);
• Documents management and archiving / enterprise content management;
• E-Commerce / Supply Chain management / E-Procurement.