Case-Study: Claim Worksheet Automation

Client

The client is a large US company in the insurance business.

Problem

The Claims Worksheet was designed to gather claim information from the Pollution Insurance Products unit. Before, the worksheet was filled out manually by the claims adjuster and supplied to the Department for them to do their analysis on pollution claims.

Automation of the worksheet will provide the Claims Department with a more efficient method of capturing claim data as different systems will be enabled to feed the worksheet with previously collected information. Report templates can be built to provide a better mechanism of reporting on losses. This provides an up-to-date view of pollution claims statistics which will be used to enhance underwriting guidelines along with making more informed decisions for proper pricing, coverages, etc.

Solution

Qulix was engaged as an offshore software development company for the task.

Environmental Claims Worksheet application is a new development within the client's system. The system is a combination of client-server multi-functional Visual Basic application, .NET application, and J2EE application. Environmental Claims Worksheet application provides data entry and validation functions to the claims information database.

Used technologies and products

• WebSphere
• MS SQL Server
• Sun ONE Directory Server
• CAFE framework (framework implemented and supplied by customer)
• Oracle Datawarehouse
• JSP, Servlets, JDBC, Java, JavaScript, XML, XSL, HTML, SQL

Project workload

The project team consisted of 3 people, and project duration was 5 months.

Benefits for the customer

• The client received fully automated module, which comprises convenient and easy to use features and also comprehensive set of information analysis functions and reports;
• Having outsourced the project to Qulix, the client minimized his costs without compromising quality and time schedule. Total cost savings are about 60%;
• Thorough QA activities were performed to assure proper functioning and flaws' absence, no critical, major or even average problems were identified by the customer after release.

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